Cancellation and refund policy

Digital product. If the file does not open or the download fails, email us your payment ID and we will fix it or refund you within 24 hours.

Our products are digital files, delivered by a download button that appears as soon as your payment succeeds. If the download fails, the link has expired, or the file will not open, contact us and we will send it to you directly or refund you.

Cancellation. Because delivery is immediate, there is no window in which an order sits waiting to be cancelled — by the time you could ask, the file is already yours. If you paid by mistake, bought the same product twice, or bought the wrong product, tell us and we will refund it. A duplicate purchase is always refunded.

How long it takes. We decide on every refund request within 24 hours on working days. Once approved, the money goes back to the payment method you used; your bank then takes a further 5 to 7 working days to show it, which is outside our control.

To request a cancellation or refund, email us with your Razorpay payment ID, or a screenshot of the payment from your bank or UPI app.